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Find answers to your questions, learn how to use BehindTheDeed effectively, and get the support you need to make informed property decisions.
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Getting Started
Learn the basics of using BehindTheDeed
Report Interpretation
How to read and understand your reports
Account Management
Managing your account and billing
API Documentation
Technical documentation for developers
Popular Articles
Most viewed help articles and guides
How to Read Your Property Report
Understanding Risk Scores
What Data Sources Do We Use?
Billing and Subscription FAQ
API Rate Limits and Best Practices
Property Address Format Requirements
Video Tutorials
Learn visually with our step-by-step video guides
Getting Started with BehindTheDeed
A complete walkthrough of creating your first property report
Understanding Risk Scores
Learn how to interpret and use property risk assessments
API Integration Guide
Step-by-step guide to integrating our API into your application
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